Contact Keter Customer Service
How to Reach a Person at Keter
Verified Contact Information
Toll-Free Number:
-
1-888-374-4262USA/Canada
Customer Service:
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+3 116 122 8300Netherlands
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+44 121 506 0008UK/International
Legal:
-
1-877-638-7056CCPA Inquiries
Keter Emails:
Customer Service
Germany, Iberia, Spain, Netherlands, UK
General Info
Legal
Privacy Inquiries
Keter Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Keter Phone Number
1 (888) 374-4262
Average Hold Time
00:02:19
Average Calls duration
2 minutes
Most Popular Keter Email Address
csuk@keter.com
Keter Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Call Volume by Day
View full overview ›
Keter Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Keter Phone Number | 1 (888) 374-4262 |
| Average Hold Time | 00:02:19 |
| Average Calls duration | 2 minutes |
| Most Popular Keter Email Address | csuk@keter.com |
| Keter Live Agent Availability | 15% of callers successfully reach a real person |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Keter Customer Service Rating | 4.6 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 76% phone, 24% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Customer Effort Score | Low Effort |
| Prepare before the call to Keter | First and last name, email or order id or tracking number |
Call Volume by Day
Contact Information
Keter Website:
Keter Help Center:
Corporate Office Address:
Keter Home and Garden Products Ltd.
1 Sapir St.
Herzliya,
Tel Aviv
4685205
Israel
Other Info (opening hours):
Other Location:
Keter US Inc.
901 Yamato Rd., Ste 180
Boca Raton, FL 33431 US
Summary of Keter Customer Service Calls
290
TOTAL
CALLS
CALLS
02:24
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Keter?
Product/ Service Question:
- “Problem with existing shed”
- “Damaged delivery”
- “Damage part”
Shipping and Delivery Question:
- “Delivery issue”
- “Missing item”
- “Missing parts”
Request for Information Question:
- “Looking for a showroom to view the sheds”
- “Question on building shed”
- “About my keter shed”
Return/ Replace Question:
- “Replace cover on my box”
- “Need a replacement lid for 230gal storage box”
- “Replacement”
Activation/ Cancellation Question:
- “You canceled my order from amazon”
Employment Question:
- “Ridiculous packing job”
Other Question:
- “Parts”
- “Need a plungers for a lid for a part a unit I bought from used years ago”
- “Part”
Compare Keter Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Keter